An Education in Service Management #059

Metadata:

{
  "id": "059",
  "name": "An Education in Service Management #059",
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  "authors": [
    "David Barrow"
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  "attributes": {
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    "Cover Theme": "Frameworks and Standards"
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  "description": [
    "A guide to building a successful service management career and d",
    "elivering organisational success"
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    "Book Title": "An Education in Service Management"
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