An Education in Service Management #009

Metadata:

{
  "id": "009",
  "name": "An Education in Service Management #009",
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  "sha256": "20b1749ae6d54a39b692e0a25fb66d09bb2526a0d2404d791e5cb9fe914f1e1d",
  "authors": [
    "David Barrow"
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  "attributes": {
    "Variation": "1",
    "Cover Theme": "Earth�s Workflow"
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  "description": [
    "A guide to building a successful service management career and d",
    "elivering organisational success"
  ],
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    "Book Title": "An Education in Service Management"
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